1. Information We Collect

1.1. Personal Information: When you create an account, purchase our services, or contact us, we may collect personal information, including but not limited to:

• • Name
  • Email address
  • Phone number
  • Billing information (e.g., credit card details)
  • Address

1.2. Account Data: We collect information related to your use of our Services, including:

• • Service usage details (e.g., login times, activity logs)
  • Server configuration and settings
  • Website and application data

1.3. Technical Data: When you use our website or Services, we may collect technical information, including:

• • IP address
  • Browser type and version
  • Operating system
  • Device information
  • Cookies and tracking technologies

1.4. Communication Data: We may collect information from your interactions with us, such as:

• • Customer support requests
  • Feedback and survey responses

2. How We Use Your Information

2.1. To Provide and Improve Our Services: We use your information to deliver, manage, and enhance our Services, including:

• • Setting up and managing game servers, websites, VPS, and VPNs
  • Processing transactions and billing
  • Customizing your experience based on your preferences

2.2. To Communicate with You: We use your information to:

• • Send you important updates and notifications about your account or our Services
  • Respond to your inquiries and provide customer support
  • Send promotional materials and newsletters (you can opt-out at any time)

2.3. To Ensure Security: We use your information to:

• • Monitor and detect unauthorized access or usage of our Services
  • Protect against fraud and abuse

2.4. To Comply with Legal Obligations: We may use your information to:

• • Comply with applicable laws, regulations, and legal processes
  • Respond to lawful requests from public authorities

3. How We Share Your Information

3.1. With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as:

• • Payment processors
  • Customer support platforms
  • Data analytics and marketing services

3.2. With Affiliates: We may share your information with our affiliates, subsidiaries, or business partners for purposes consistent with this Privacy Policy.

3.3. For Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your information to the acquiring entity.

3.4. For Legal Reasons: We may disclose your information if required by law or in response to legal requests or processes.

3.5. With Your Consent: We may share your information with third parties if you provide explicit consent.

4. Data Security

4.1. Security Measures: We implement reasonable security measures to protect your information from unauthorized access, disclosure, or alteration. These measures include:

• • Encryption: We use encryption technologies to secure data transmission.
  • Access Controls: We restrict access to personal information to authorized personnel only.
  • Regular Audits: We conduct regular security audits to identify and address vulnerabilities.

4.2. Data Retention: We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

4.3. Data Breach Notification: In the event of a data breach, we will notify affected individuals and relevant authorities as required by applicable laws.

5. Your Rights and Choices

5.1. Access and Correction: You have the right to access and update your personal information. You can review or modify your account details by logging into your account or contacting us.

5.2. Deletion: You may request the deletion of your personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.

5.3. Opt-Out: You can opt out of receiving marketing communications by following the instructions provided in the communication or by contacting us.

5.4. Cookies and Tracking Technologies: You can manage cookies and tracking technologies through your browser settings. Please note that disabling cookies may affect the functionality of our website and Services.

6. Third-Party Links

6.1. External Websites: Our website and Services may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

6.2. Third-Party Services: Our Services may integrate with third-party services. Your use of these services is subject to their privacy policies.

7. Children’s Privacy

7.1. Age Requirement: Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware of such information, we will take steps to delete it.

8. International Data Transfers

8.1. Cross-Border Transfers: Your information may be transferred to and processed in countries outside your country of residence. We take steps to ensure that your information receives an adequate level of protection in accordance with applicable data protection laws.

9. Changes to This Privacy Policy

9.1. Updates: We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, by email.

9.2. Effective Date: The updated Privacy Policy will be effective from the date of posting or as otherwise stated.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Split Stream Studios LLC DBA Server Stream
[email protected]